Support
Quality
At Red Barn, we have an unending commitment to quality. We only use industry-standard hardware and components that have proven reliability.
Accountability
Our 3-year “no questions asked” warranty means that you won't have to deal with traditional tech support that keeps you on hold — we offer personal support, whether collaborating with other experts or guiding novices.
Care
Collaboration with our clients doesn't end at delivery — we provide technical support, warranty service, and repairs to meet the specific needs of high performance computing consumers
Customer Service and Returns
Phone:607-772-1888
Toll Free:800-796-8809
Business Hours:
Monday - Friday
9:00 AM - 6:00 PM EST
Tech Support
Tech Support can be reached by email at [email protected] or submit a support ticket below.
3-Year HPC Warranty
Covers any hardware failures within 3 years
Free 2-way shipping
Cross-ship components within 48 hours of failure
Free spares provided for larger installations to virtually eliminate downtime and the need for expensive support/service upgrades